My name is Jim Palmieri and I am the General Manager of Allpro Restoration Services in Glens Falls, NY. We are a local company that has been caring for and servicing water, smoke and fire damage customers in Upstate NY for close to 30 years now.
I recently was called by a real estate agent asking me if we had anything that would eliminate pet odors from a house they were trying to sell. They had two prospective buyer back out on this particular house due to the strong pet odors in it. Apparently the previous owners of the house raised Golden Retrievers inside the house complete with indoor kennel and doggie day care business. After the house was completely emptied and professionally cleaned, the odor of dogs was still prominently present.
The real estate company had another company come in the house and install ozone for three days. The odors were diminished but not enough to sell. I told them about the Hydroxyl system and what it can do. The agent agreed to let me install the hydroxyl system. After 24 hours we inspected the home and found no evidence of odor or that a single dog even lived there let alone an entire kennel. The agent was so impressed he asked Allpro to meet with the other agents in his office to explain the system and how it can help real estate agents sell homes quicker. They are now the third real estate company that calls us on a regular basis to deodorize properties before open houses and showings.
We also used the hydroxyl system on a house where an elderly man had lived alone for many years before he died. This gentleman repaired engines in his living room which as you could imagine left a large amount of grease and oil stains on his flooring as well as oil and gas odors throughout his home. After we professionally cleaned his home the only way we could eliminate the gas smell that permeated into the wall cavities was with the Hydroxyl system.
Thanks to Odorox and the Hydroxyl system. We continued to be amazed at it's capabilities and effectiveness.
James Palmieri Ð General Manager
Allpro Cleaning & Restoration Services
Allpro Cleaning & Restoration
Attention Odorox Air Technologies,
Thank you for providing us with 4 Hydroxyl Generators on your free trial offer late last month. Like others in the industry we are always seeking innovative technologies to advance our business and help us deliver improved quality to our customers. To say the least, we were very excited that a supplier would send us free tools at no risk to trial in our business.
If I told you the equipment has already paid for itself would you be impressed?
Timing is everything! In review of our sales, it looks like we have already billed close to $15,000.00. Your equipment came at a time when we had multiple tough odor related issues. Certainly we were at first skeptical when you told us that this equipment would be the last technology put on an odor job. Going forward it will now be the first!
We have improved some adjuster relationships as a result of our new ability to resolve some challenging odor issues. On one particular job we were not only successful using your technology but we saved our adjuster thousands of dollars in dry cleaning. He was so impressed he gave us another referral for a similar job just a few days later.
In conclusion let me just say I am extremely pleased with the equipments capabilities, my employee satisfaction with regard to this state of the art Green technology, and the incredible revenue they generate! What a great success story ? not bad in 3 weeks!
On a final note, I do some customer service consulting so from that perspective I would say your customer service has been excellent. The equipment was hand delivered within days of the order. I have received multiple follow-up phone calls and emails.
Thank you for your solid customer service.
Thanks so much,
Allpro Restorations Services
Glens Falls New York
Send us a message
Odorox hydroxyl technology destroys 99.9% of germs, bacteria, mold, mildew, voc's and viruses in the air and on porous and non-porous surfaces which can cause illness and infections. MDU/RX FDA approved and safe to use in spaces occupied by people, pets, and plants.