Michael, how long have you used the Odorox hydroxyl generators in your business? About four years. What do you use them on? Water, fire, pretty much anything that has an offensive odor.
You found the machines since about 2010. Since then we've been using them on all our, smoke or fire damage, jobs even on sewage losses, water damage, mold, really anything that we're dealing with, an odor issue. And, the tenants need to stay at the facility or their, their property, their home.
Have you tried to type? Yes. So he has a factory in a large commercial job where we put five of them on for about a week and um, they really didn't do anything. That was the problem. Ended up sending them back. We installed your, your product ran for about two days. That completely solved the problem.
You guys recently had a pretty large loss at a grocery store, where you had to, had to rent number of machines and, and we helped you out there. Go ahead. If you could, don't mind just tell us a little bit about, how that loss went for you?
Absolutely. We got the call probably at about four 30 in the morning on a Sunday, and this is a supermarket. I made the call to odorox. I said, we've got a very large facility, a strong smoke odor throughout, within hours, I had as many hydroxyl generators as we needed. By the next day on Monday, the store was back open. The odor was pretty much gone. We left the machines going for one more day just to make sure that we took care of the odor. In all honesty, I totally endorse, the odorox hydroxyl generators for any type of odor control.
The odorox machine to the only way to go. We've tried to use ozone, we've tried to use other products, year odorox, and equipment to be superior. And most importantly, when we call you guys, you respond, you're there for us. We're a results driven company and our clients want results. So that's why we turned to you guys.
It has been almost a year since we first met at the International Home Show and you introduced me to the benefits of the Odorox decontamination technology. After almost one year of trialing your product and purchasing equipment, I'm pleased to provide you with an update on our success year to date.
INDOOR POOL RESTORATION PROJECT
During the retiling of our indoor pool last spring we smelled a very nasty odour off-gassing during the excavation process and it was negatively affecting some of the common areas which our tenants use for private parties and other events. After contacting your company, you were able to make a site visit and bring us 3 machines to trial to help mitigate the odour. We placed an Oasis in the common room and used two Boss units in the adjacent hallways and elevator corridor and were able to successfully eliminate the odours in only a few hours. It was amazing and we were able to keep the Oasis in the common room during the restoration project ensuring that our clients had no ill effects from the smells during the entire construction project.
Subsequent to completing the pool project, we were able to successfully remediate odours such as smoke and other unwanted smells by placing your equipment right into the condo units as problems arose. The nice aspect of the technology is that it is safe to place while the unit is occupied yet removes odours such as smoke not only from the air, but from the carpets and walls. This saves us money without having to call in outside contractors to remediate our properties.
Obviously one of our concerns with respect to garbage rooms is both, odour and safety and like any Other property manager, there have been times when unwanted smells have seeped up through the garbage chutes negatively affecting tenants on the first few floors. We placed one of your Boss units into our main garbage area and were amazed that after one or two days that the odours were completely eliminated. The machine has now been operating for 8 months and we have had to do nothing but leave it on site running. There are virtually no electrical costs since the equipment operates on less than 2 amps. Since start-up we have eliminated the need to purchase chemicals and other odour remediation products. The added feature that your equipment also eliminates surface bacteria and air-borne viruses without touching them helps us ensure that no unwanted pathogens find their way from the garbage room to our tenants via the garbage chutes.
I was very skeptical when I first heard about your product line at the Toronto show. Truthfully it is impossible to believe that you can simply plug in a machine and not only get the smells out of the air, but as well walls and ceilings or anything else without touching it. You proved me wrong!
This condominium is a very high end building with some owners paying several million dollars for their suites. After using chemicals and other masking agents to try and protect the expected smells and odours common when dealing with garbage, it is great to finally own a product that is maintenance free, GREEN, and that can be used for many different applications.
Property Manager Brookfield Residential Management Services
Steeles Avenue East
Suite ZOO, Markham
Ontario L3R 1G9 Telephone
(416) 510-8700 Facsimile
Attention Odorox Air Technologies,
Thank you for providing us with 4 Hydroxyl Generators on your free trial offer late last month. Like others in the industry we are always seeking innovative technologies to advance our business and help us deliver improved quality to our customers. To say the least, we were very excited that a supplier would send us free tools at no risk to trial in our business.
If I told you the equipment has already paid for itself would you be impressed?
Timing is everything! In review of our sales, it looks like we have already billed close to $15,000.00. Your equipment came at a time when we had multiple tough odor related issues. Certainly we were at first skeptical when you told us that this equipment would be the last technology put on an odor job. Going forward it will now be the first!
We have improved some adjuster relationships as a result of our new ability to resolve some challenging odor issues. On one particular job we were not only successful using your technology but we saved our adjuster thousands of dollars in dry cleaning. He was so impressed he gave us another referral for a similar job just a few days later.
In conclusion let me just say I am extremely pleased with the equipments capabilities, my employee satisfaction with regard to this state of the art Green technology, and the incredible revenue they generate! What a great success story ? not bad in 3 weeks!
On a final note, I do some customer service consulting so from that perspective I would say your customer service has been excellent. The equipment was hand delivered within days of the order. I have received multiple follow-up phone calls and emails.
Thank you for your solid customer service.
Thanks so much,
Allpro Restorations Services
Glens Falls New York
Odorox hydroxyl technology destroys 99.9% of germs, bacteria, mold, mildew, voc's and viruses in the air and on porous and non-porous surfaces which can cause illness and infections. MDU/RX FDA approved and safe to use in spaces occupied by people, pets, and plants.